Privacy Policy

Welcome to the Privacy Policy of SafeSurf VPN. Our dedication is to build trust through responsible data management. This policy outlines how we collect, use, and protect your personal information, ensuring compliance with data protection rights.

Policy Overview

This document comprehensively covers:

  • Methods of data collection
  • Utilization of personal information
  • Measures for data protection
  • Your choice to opt-out of data sharing

Policy Updates

This policy may be updated without prior notice. Regular review is recommended. Continued use of our services indicates acceptance of any changes.

Anonymity and Privacy

Your privacy is our top priority when using SafeSurf VPN. This policy details our data handling practices, outlining your rights and options. For inquiries, contact us through our support channels.

SafeSurf VPN ensures that your IP address is not retained after your session. We do not log your online activities or link your VPN usage to personal identifiers. Registration or contact information is not required to use our product. Note: While we anonymize your IP during VPN use, external data collection is beyond our control.

Data encryption occurs between your device and our servers during VPN use.

Scope of this Privacy Policy

This policy applies to the “SafeSurf VPN” mobile application. By using our services, you agree to these privacy terms and our Terms of Use.

Automatic Personal Information Collection

“Personal Information” refers to data identifiable to an individual. We ensure that your IP address, encrypted during use, remains unlinked from online activities and is deleted after disconnection. No registration is required for product use. Payments made via third-party processors are subject to their privacy policies. Direct contact with us may result in the collection of additional personal data.

The “SafeSurf VPN” app automatically collects device-specific data before VPN connection. This data is crucial for service delivery, troubleshooting, and analytics. Service providers may use IP addresses for marketing attribution.

We encrypt and store your IP address only for the duration of the VPN session, never associating it with online activities. Website visits and app usage are not attributed to users. Aggregated website access data helps in service analytics and quality improvement.

Personal Information Usage

We use your data to:

  • Enhance service features and delivery
  • Respond to requests and provide user support
  • Analyze usage patterns for product and feature development
  • Fulfill business obligations and enforce legal rights

In the EEA, data processing is conducted based on legal grounds, balancing our interests with your rights.

Sharing Personal Information

Data sharing adheres to this policy for service improvement, business transactions, and legal compliance. Browsing data is not logged, and IP addresses are deleted post-session. Although we typically lack data for law enforcement compliance, available information may be shared under legal mandates.

This policy does not extend to third-party privacy practices.

Security

Using “SafeSurf VPN” encrypts data between your device and our servers, enhancing security on public networks and preventing ISP monitoring. Our comprehensive security measures protect against unauthorized access and data misuse.

Data Retention

We do not retain IP addresses after the session or log online activities. Personal data is either deleted or anonymized when no longer necessary, unless legally required to retain it.

EEA Data Protection Rights

Residents of the EEA have rights regarding their personal data, including access, correction, restriction, deletion, and portability. These rights may be subject to legal limitations. Complaints can be lodged with supervisory authorities, and consent withdrawal is permissible.

Please note that product page images or videos cannot be used as evidence of data violations.

Services for Under 16s

Our services are not designed for individuals under 16. Any personal information from minors will be promptly deleted upon discovery.

International Data Transfer

“SafeSurf VPN” uses servers in the EEA but may transfer data globally. By using our services, you implicitly consent to international data transfers.

Policy Revisions

We reserve the right to amend this policy. We encourage periodic review, and your continued use signifies acceptance of any changes.